You must notify us within 7 days of receiving your goods that you plan to make a return
You must contact us before returning your goods
Returns must be made within 14 days of purchase
Who pays for a return?
We pay if the goods you receive are incorrect, faulty or damaged
You pay for any other reason
Returns
State reason for return
Please include name and address
Receipt number
Contact telephone number
Packaging
Returns must be sent back in the same condition as when they reached you
Blankets must be returned in clean, hair free condition otherwise they will incur a cost for cleaning
For your own protection please use a trackable service when returning any goods
Refunds
No refunds given
Exchange
If you want to exchange for a different size we will send the new item out once we have received the return
If the new item is less expensive we will refund the difference, if it is more expensive we will contact you so that you can pay the difference.
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